https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716267#M412163 <P>Ours is working fine now as well.</P> Sat, 10 Aug 2024 08:29:53 GMT Jalisco 2024-08-10T08:29:53Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715744#M412077 WiFi internet stopped working since last 30 minutes or so ..I am using my mobile data to submit this problem statement . I live in Reading area <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3834711">@Skybroadband</a> Fri, 09 Aug 2024 16:52:05 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715744#M412077 Andy34 2024-08-09T16:52:05Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715747#M412078 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4147040">@Andy34</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 09 Aug 2024 17:13:06 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715747#M412078 Highlinder 2024-08-09T17:13:06Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715778#M412089 We live in Reading (RG30) and we have no WiFi either. We live in a block of flats and other residents who also use Sky Broadband are reporting the same problem. Its saying connected but no Internet. Rebooting hasn't helped either. Fri, 09 Aug 2024 17:41:59 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715778#M412089 Jalisco 2024-08-09T17:41:59Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715921#M412109 While I test my wifi using my mobile data it is showing there is no issue but while I am trying to connect WiFi it is showing message no internet Fri, 09 Aug 2024 19:46:53 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715921#M412109 Andy34 2024-08-09T19:46:53Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715932#M412110 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4147040">@Andy34</a>&nbsp; Are you clicking on the broadband button within the service checker and not Wi-Fi?</P> Fri, 09 Aug 2024 19:50:19 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715932#M412110 Highlinder 2024-08-09T19:50:19Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715959#M412114 <P>Hi, no WiFi since 4:45 pm at RG30 area. It's says connected but not WiFi, connected through mobile data. Any update&nbsp;@skybroadbad&nbsp;</P> Fri, 09 Aug 2024 20:04:32 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4715959#M412114 AmitR1 2024-08-09T20:04:32Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716007#M412122 <P>Same here in west Reading from about the same time, spent an hour on the phone with Sky who eventually booked an engineer, first date for an appointment was 20th August&nbsp;</P> Fri, 09 Aug 2024 20:31:44 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716007#M412122 Amberley1 2024-08-09T20:31:44Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716014#M412123 <P>Yep, definitely using the broadband&nbsp; checker and it says no problems which clearly isn't the case. Connected to the router but no Internet access.</P> Fri, 09 Aug 2024 20:32:50 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716014#M412123 Jalisco 2024-08-09T20:32:50Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716099#M412138 <P>This is not working. Have reset and restarted, but not working. Can someone check and update.&nbsp;</P> Fri, 09 Aug 2024 21:27:57 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716099#M412138 AmitR1 2024-08-09T21:27:57Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716171#M412149 <P>Everything is working fine this morning&nbsp;</P> Sat, 10 Aug 2024 05:09:15 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716171#M412149 Amberley1 2024-08-10T05:09:15Z https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716267#M412163 <P>Ours is working fine now as well.</P> Sat, 10 Aug 2024 08:29:53 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-stopped-working/m-p/4716267#M412163 Jalisco 2024-08-10T08:29:53Z