topic Re: Broadband not working in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4715917#M412108 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3812532">@Luca333</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 09 Aug 2024 19:46:19 GMT Highlinder 2024-08-09T19:46:19Z Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4715883#M412101 <P>Hi there,</P><P>broadband has been intermittent for a day and finally given up the ghost tried unplugging and restarting but orange light just won't turn green also run the diagnostics suggested and nothing comes back as a problem please help best Luke</P> Fri, 09 Aug 2024 19:26:33 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4715883#M412101 Luca333 2024-08-09T19:26:33Z Re: Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4715917#M412108 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3812532">@Luca333</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 09 Aug 2024 19:46:19 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4715917#M412108 Highlinder 2024-08-09T19:46:19Z