https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715649#M412042 <P>Shield* apologies.</P><P>Please see the attached&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240809_171806_Samsung Internet.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/102431i77DBD906CED7CFB4/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20240809_171806_Samsung Internet.jpg" alt="Screenshot_20240809_171806_Samsung Internet.jpg" /></span></P><P> </P> Fri, 09 Aug 2024 16:20:16 GMT Eve110 2024-08-09T16:20:16Z https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715599#M412029 <P>Hi&nbsp;</P><P>I'm trying to send a message on my WhatsApp to my friends from Mexico and this message (see the attached) keeps popping up. I'm connected to the WiFi. Any idea why is that? Thanks.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000004502.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/102430i4C88F00E2FD75290/image-size/medium?v=v2&amp;px=400" role="button" title="1000004502.jpg" alt="1000004502.jpg" /></span></P><P> </P> Fri, 09 Aug 2024 15:38:58 GMT https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715599#M412029 Eve110 2024-08-09T15:38:58Z https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715633#M412037 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4146952">@Eve110</a>&nbsp;</P> <P>&nbsp;</P> <P>It's worth checking the Sky Broadband Shield age setting: its default level blocks some social media functionality.</P> Fri, 09 Aug 2024 16:15:21 GMT https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715633#M412037 TimmyBGood 2024-08-09T16:15:21Z https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715635#M412038 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4146952">@Eve110</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly</A>&nbsp;</P> Fri, 09 Aug 2024 16:16:18 GMT https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715635#M412038 TimmyBGood 2024-08-09T16:16:18Z https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715636#M412039 <P>Hi, the sheild is set to 18.</P> Fri, 09 Aug 2024 16:16:27 GMT https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715636#M412039 Eve110 2024-08-09T16:16:27Z https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715649#M412042 <P>Shield* apologies.</P><P>Please see the attached&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240809_171806_Samsung Internet.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/102431i77DBD906CED7CFB4/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20240809_171806_Samsung Internet.jpg" alt="Screenshot_20240809_171806_Samsung Internet.jpg" /></span></P><P> </P> Fri, 09 Aug 2024 16:20:16 GMT https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4715649#M412042 Eve110 2024-08-09T16:20:16Z https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4724488#M414110 <P>All sorted guys! Thanks</P> Sun, 18 Aug 2024 17:43:51 GMT https://helpforum.sky.com/t5/Broadband/Whatsapp/m-p/4724488#M414110 Eve110 2024-08-18T17:43:51Z