https://helpforum.sky.com/t5/Broadband/Internet-is-not-working/m-p/4714305#M411681 My Internet is not working I have powered off and on . Done online checks, on my hub the Internet light is not lit. Thu, 08 Aug 2024 13:51:50 GMT Loucaldecott 2024-08-08T13:51:50Z https://helpforum.sky.com/t5/Broadband/Internet-is-not-working/m-p/4714305#M411681 My Internet is not working I have powered off and on . Done online checks, on my hub the Internet light is not lit. Thu, 08 Aug 2024 13:51:50 GMT https://helpforum.sky.com/t5/Broadband/Internet-is-not-working/m-p/4714305#M411681 Loucaldecott 2024-08-08T13:51:50Z https://helpforum.sky.com/t5/Broadband/Internet-is-not-working/m-p/4714325#M411686 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4145917">@Loucaldecott</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 08 Aug 2024 14:00:04 GMT https://helpforum.sky.com/t5/Broadband/Internet-is-not-working/m-p/4714325#M411686 Highlinder 2024-08-08T14:00:04Z