https://helpforum.sky.com/t5/Broadband/I-have-no-WiFi-or-broadband/m-p/4713969#M411613 <P>I believe the external telephone wire is damaged&nbsp;</P> Thu, 08 Aug 2024 09:11:25 GMT Flags 2024-08-08T09:11:25Z https://helpforum.sky.com/t5/Broadband/I-have-no-WiFi-or-broadband/m-p/4713969#M411613 <P>I believe the external telephone wire is damaged&nbsp;</P> Thu, 08 Aug 2024 09:11:25 GMT https://helpforum.sky.com/t5/Broadband/I-have-no-WiFi-or-broadband/m-p/4713969#M411613 Flags 2024-08-08T09:11:25Z https://helpforum.sky.com/t5/Broadband/I-have-no-WiFi-or-broadband/m-p/4713982#M411618 <P>If that is the case&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4145611">@Flags</a>&nbsp;it will need reporting to Sky so they can report it to Openreach to fix and they aim to do this within 3-5 working days.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Say No when asked if you want a text or to go online then stay on the line.</P> Thu, 08 Aug 2024 09:26:54 GMT https://helpforum.sky.com/t5/Broadband/I-have-no-WiFi-or-broadband/m-p/4713982#M411618 caesarome 2024-08-08T09:26:54Z