https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713583#M411538 <P>Hi, thank you for replying, I,m trying not to, but as someone who's always been pretty tech savvy, it's a shock,&nbsp; and very scary. I don't think I gave any details, he seemed to already have some comprehensive details , and I was waiting to hear from Sky about internet speed, so before I knew it, I'd allowed the download, and he was in control of the phone. I eventually managed to shut the phone off, and it will be staying off. The only good thing is that I have another phone, where everything important is on biometric sign in. Thanks again for your help, is there anything else I should be doing?&nbsp;</P> Wed, 07 Aug 2024 17:28:24 GMT SWMBO54 2024-08-07T17:28:24Z https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713456#M411485 <P>Had a call on the landline, supposed to be from Sky re my internet speed. I was actually waiting to hear from Sky about that exact thing, so I fell for it hook line and sinker. It was only after he'd taken control of my phone that I realised what was going on, and tried to turn off my mobile. Much swearing and shouting ensued, he made various threats , including telling me he knew about my Virgin credit card, and eventually hung up. I immediately phoned my bank and they cancelled all my cards, and placed a watch on all my accounts. I have another phone,so I have switched to using that, and I'm removing the old mobile number from anyone I deal with. Can't believe I fell for it, I feel physically ill, and of course I can't even keep a check on my bank account until I receive my new cards and passcode for internet banking! Sorry for the long rant, please be careful everyone.</P> Wed, 07 Aug 2024 15:29:36 GMT https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713456#M411485 SWMBO54 2024-08-07T15:29:36Z https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713508#M411507 <P>Don't beat yourself up about this as this does happen I'm afraid and you will not be the last to fall for such scams.</P> <P>&nbsp;</P> <P>Apart from your financial&nbsp;details did you give them any other details, including any access to your Sky account or emails ?</P> <P>&nbsp;</P> <P>Sky has an article here with help and advice:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-scams-help" target="_blank">https://www.sky.com/help/articles/sky-scams-help</A></P> Wed, 07 Aug 2024 16:27:28 GMT https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713508#M411507 caesarome 2024-08-07T16:27:28Z https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713583#M411538 <P>Hi, thank you for replying, I,m trying not to, but as someone who's always been pretty tech savvy, it's a shock,&nbsp; and very scary. I don't think I gave any details, he seemed to already have some comprehensive details , and I was waiting to hear from Sky about internet speed, so before I knew it, I'd allowed the download, and he was in control of the phone. I eventually managed to shut the phone off, and it will be staying off. The only good thing is that I have another phone, where everything important is on biometric sign in. Thanks again for your help, is there anything else I should be doing?&nbsp;</P> Wed, 07 Aug 2024 17:28:24 GMT https://helpforum.sky.com/t5/Broadband/I-fell-for-a-scam/m-p/4713583#M411538 SWMBO54 2024-08-07T17:28:24Z