Not getting WiFi in every room

c186 — Tue, 06 Aug 2024 21:40:15 GMT

I'm really struggling to get Wi-Fi in every room of my house. I keep putting off ringing you as I know I'll be on the phone forever being past about, and trying to diagnose what the problem is, but with 2 young children I don't have the time or patience. I've recently seen another advert from yourselves saying you guarantee WiFi in every room of the house. But I struggle in my kitchen, I struggle upstairs in the bedrooms. So how do we rectify this please?

Re: Not getting WiFi in every room

Chrisee — Wed, 07 Aug 2024 06:17:54 GMT

@c186 Sky's wall-to-wall WiFi guarantee is really only a marketing line if you read it you will find it means nothing unless you have bought one of their add-on packages see https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee. and the 3Mb/s is almost useless these days

Increasingly we need faster connections and in many homes a single free router isps lime Sky give out are not up to delivering that. You can buy an add-on like Sky's WiFi Max bundle if you want that it gets you a new white hub and the ability to request up to 3 extenders should they be nedded to deliver a minimum 10Mb/s innevery room (rises to 25Mb/s if you are on an Ultrafast service). Alternatively you can buy your own kit which can work out cheaper in the long run. Intook the last option myself.

topic Not getting WiFi in every room in Broadband

Not getting WiFi in every room

Re: Not getting WiFi in every room