https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping/m-p/4712747#M411332 So late lastnight /early hours this morning the router went off 3 or 4 times,it has just been doing it again another 3 or 4 times. Checked my services etc,all good Why does it keep going off ? I work from home and my son needs wifi to stay in touch with people for his mental health Tue, 06 Aug 2024 18:58:00 GMT Anitastone 2024-08-06T18:58:00Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping/m-p/4712747#M411332 So late lastnight /early hours this morning the router went off 3 or 4 times,it has just been doing it again another 3 or 4 times. Checked my services etc,all good Why does it keep going off ? I work from home and my son needs wifi to stay in touch with people for his mental health Tue, 06 Aug 2024 18:58:00 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping/m-p/4712747#M411332 Anitastone 2024-08-06T18:58:00Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping/m-p/4712771#M411342 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4144435">@Anitastone</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Tue, 06 Aug 2024 19:29:14 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping/m-p/4712771#M411342 Highlinder 2024-08-06T19:29:14Z