https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/4711918#M411122 <P>All of a sudden the internet just disconnected on all my devices. When checking the router the internet light was off. Have tried turning off the hub for 2 minutes. Changing the broadband cable aswell.</P><P>nothing seems to be working.</P><P>Any help?</P> Mon, 05 Aug 2024 18:10:29 GMT Ya0903 2024-08-05T18:10:29Z https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/4711918#M411122 <P>All of a sudden the internet just disconnected on all my devices. When checking the router the internet light was off. Have tried turning off the hub for 2 minutes. Changing the broadband cable aswell.</P><P>nothing seems to be working.</P><P>Any help?</P> Mon, 05 Aug 2024 18:10:29 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/4711918#M411122 Ya0903 2024-08-05T18:10:29Z https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/4711951#M411134 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4143504">@Ya0903</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P><P>&nbsp;</P><P>If this comes back green all okay can you then click on broadband to run an updated test. If anything else like amber or red follow the on screen instructions.</P> Mon, 05 Aug 2024 18:27:05 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/4711951#M411134 Highlinder 2024-08-05T18:27:05Z