https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710659#M410806 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4142231">@Huw747</a>&nbsp; Sky broadband don't offfer a 1TB service, so I assum you mean you're payingt for up to 1gbps?</P> <P>&nbsp;</P> <P>Please can you post your router stats so the forum can advise on any issues. This link explains how to do that <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#</A></P> <P>&nbsp;</P> <P>You also can't use the forum to request a cancellation as per the post by&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a>&nbsp;&nbsp;</P> Sun, 04 Aug 2024 08:59:34 GMT GD1 2024-08-04T08:59:34Z https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710455#M410741 <P>I booked an order with a cancelled account, but it has not been shipped yet. I hope it will be shipped on the 6th because I need to leave the UK on the 7th. What should I do?</P> Sat, 03 Aug 2024 20:02:23 GMT https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710455#M410741 Tian17 2024-08-03T20:02:23Z https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710458#M410742 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3841367">@Tian17</a>&nbsp; You are not talking to Sky, we are customers like yourself. You would need to call Sky about this as they don't know who you are from a forum post.</P> Sat, 03 Aug 2024 20:08:42 GMT https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710458#M410742 Highlinder 2024-08-03T20:08:42Z https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710640#M410802 <P>I'm paying for 1tb and only eve got between 400/500. &nbsp;Can I cancel my account&nbsp;</P> Sun, 04 Aug 2024 08:44:41 GMT https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710640#M410802 Huw747 2024-08-04T08:44:41Z https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710659#M410806 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4142231">@Huw747</a>&nbsp; Sky broadband don't offfer a 1TB service, so I assum you mean you're payingt for up to 1gbps?</P> <P>&nbsp;</P> <P>Please can you post your router stats so the forum can advise on any issues. This link explains how to do that <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#</A></P> <P>&nbsp;</P> <P>You also can't use the forum to request a cancellation as per the post by&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a>&nbsp;&nbsp;</P> Sun, 04 Aug 2024 08:59:34 GMT https://helpforum.sky.com/t5/Broadband/cancel-my-account/m-p/4710659#M410806 GD1 2024-08-04T08:59:34Z