topic No WiFi for over 24 hours in Broadband

No WiFi for over 24 hours

AngelaCain — Sun, 04 Aug 2024 07:08:57 GMT

I have had no internet connection for over 24 hours after numerous times of restarting boxes and unplugging all items still nothing your app says there is a problem but no fix for it. ??

Re: No WiFi for over 24 hours

Lisa-P1987 — Mon, 05 Aug 2024 09:18:28 GMT

Hi there @AngelaCain , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No WiFi for over 24 hours

Addie15 — Wed, 07 Aug 2024 09:18:14 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.