https://helpforum.sky.com/t5/Broadband/Connecting-broadband/m-p/4709607#M410501 <P>Hi, we have recently moved to this house and have ordered sky broadband. Our box is plugged in using the C port wire. However, we are unable to plug our box into the mains in the wall as it appears someone has removed the box from the wall before we moved here.&nbsp;<BR />thank you&nbsp;</P> Fri, 02 Aug 2024 17:52:15 GMT Jaden2003 2024-08-02T17:52:15Z https://helpforum.sky.com/t5/Broadband/Connecting-broadband/m-p/4709607#M410501 <P>Hi, we have recently moved to this house and have ordered sky broadband. Our box is plugged in using the C port wire. However, we are unable to plug our box into the mains in the wall as it appears someone has removed the box from the wall before we moved here.&nbsp;<BR />thank you&nbsp;</P> Fri, 02 Aug 2024 17:52:15 GMT https://helpforum.sky.com/t5/Broadband/Connecting-broadband/m-p/4709607#M410501 Jaden2003 2024-08-02T17:52:15Z https://helpforum.sky.com/t5/Broadband/Connecting-broadband/m-p/4709612#M410502 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4141173">@Jaden2003</a>&nbsp; &nbsp;That appears to be just a statement, do you have a question? Note you have posted in the Sky Q TV community.</P> Fri, 02 Aug 2024 18:06:42 GMT https://helpforum.sky.com/t5/Broadband/Connecting-broadband/m-p/4709612#M410502 MightyQuinn 2024-08-02T18:06:42Z