topic WiFi going off EVERY day.. in Broadband

WiFi going off EVERY day..

Jon+and+Elaine — Fri, 02 Aug 2024 15:59:04 GMT

WiFi off every day, middle green light goes blank. Have to keep resetting it every day but service checker says all is good so that service is now not working either.

Re: WiFi going off EVERY day..

cookiemonsteruk — Fri, 02 Aug 2024 16:02:05 GMT

@Jon+and+Elaine

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: WiFi going off EVERY day..

Jon+and+Elaine — Fri, 02 Aug 2024 16:20:34 GMT

Sorry but unable to post router stats as unable to connect

Re: WiFi going off EVERY day..

cookiemonsteruk — Fri, 02 Aug 2024 16:22:52 GMT

@Jon+and+Elaine

Could you run the service checker in your my sky app whilst using mobile data