topic Working from home Internet keeps dropping out in Broadband

Working from home Internet keeps dropping out

Selina4 — Thu, 01 Aug 2024 11:03:53 GMT

I work from home and my connection is terrible even though when you check it and it says its fine. I keep dropping out of important calls and unable to open documents quickly. It's infuriating.

Re: Working from home Internet keeps dropping out

Highlinder — Thu, 01 Aug 2024 11:19:51 GMT

@Selina4 Black or white router from Sky?

Re: Working from home Internet keeps dropping out

Mclevis — Thu, 01 Aug 2024 11:36:16 GMT

Same, was fine until about 9.30am UK time, I've also ran the tests and it's telling me all is fine - it definately isn't fine. My WhatsApp keeps swirling saying 'connecting' and my work case management system won't loads documents or emails etc.

Re: Working from home Internet keeps dropping out

SKY1992bf — Thu, 01 Aug 2024 11:39:25 GMT

@Selina4 if you have a sky domestic use only broadband connection , whilst you can still use it for work related purposes sky aren't liable when it comes to any form of losses

that would require a sky business account

Re: Working from home Internet keeps dropping out

racquelblake — Thu, 01 Aug 2024 11:41:06 GMT

I'm getting this same issue today - there must be a wider problem

Re: Working from home Internet keeps dropping out

Selina4 — Thu, 01 Aug 2024 12:23:47 GMT

I have the black router. I don't need a business account as in the office 3 days a week. It's been happening more frequently over the past few weeks and my bosses are getting angry at me 🤣