topic Slow broadband in Broadband

Slow broadband

Stephenwh — Thu, 01 Aug 2024 10:16:13 GMT

Slow broadband, tested by Sky and yes it might be slow but is above the guarantee that they gave me, This has only started happening it appropriately the last four weeks, there suggestion upgrade my broadband. Are they slowing it on purpose, to get even more money out of me, I'm already paying over £200 every month. What a way to treat someone who has been with them over 23 years. Can anyone help?

Re: Slow broadband

cookiemonsteruk — Thu, 01 Aug 2024 10:21:29 GMT

@Stephenwh

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Slow broadband

TimmyBGood — Thu, 01 Aug 2024 10:28:30 GMT

@Stephenwh wrote:
Are they slowing it on purpose, to get even more money out of me, I'm already paying over £200 every month.

No, and hopefully £200 is for rather more than broadband.