topic Re: WiFi issue in Broadband

WiFi issue

Lukefaulkner96 — Thu, 01 Aug 2024 04:42:51 GMT

Three green lights on modem and says I am connected to internet but nothing is working? Done connection test and that says there is no issue?

Re: WiFi issue

Dani771 — Thu, 01 Aug 2024 05:08:43 GMT

Yep same here. It's been like that since 7pm last night . So annoying . What a crap service

Re: WiFi issue

Sam207 — Thu, 01 Aug 2024 05:51:22 GMT

We have the same issue, neighbour downstairs has no internet and my router says green lights but no internet. I've reset about 5 times since 8pm yesterday 31st July. So that's 2 more of us not connected.

Re: WiFi issue

Dani771 — Thu, 01 Aug 2024 06:01:47 GMT

I keep trying to do the broadband test in the app but that's not working either. Says everything is good! Clearly it isn't 🙄

Re: WiFi issue

Sam207 — Thu, 01 Aug 2024 15:44:12 GMT

Turns out, the fault is with BT/openreach and their wires. There's chaos within the pharmacy and blandford hospital. So yeah, thanks BT/openreach. Hope to be back online within a week I guess 🤷

Re: WiFi issue

Jamgem — Thu, 01 Aug 2024 15:51:42 GMT

We have lost all connection too, just completed a Wi-Fi check and apparently everything is in good working order. Come on sky, clearly it's not working!!!
I have just checked, getting 8.7 not the 71.5 Sky have just told me!

Re: WiFi issue

Dani771 — Thu, 01 Aug 2024 21:11:46 GMT

Yay, at last mine is working. 24 hours later . Better late than never. 🙄