https://helpforum.sky.com/t5/Broadband/Received-packaging-to-return-old-ruter/m-p/4707693#M409992 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2389804">@ellymay122</a>&nbsp; If you have already sent it back and they are not trying to charge you for non-return you have nothing to worry about. Keep hold of the evidence of posting and if you can take a screenshot of it delivered to destination.</P> Wed, 31 Jul 2024 14:50:37 GMT Highlinder 2024-07-31T14:50:37Z https://helpforum.sky.com/t5/Broadband/Received-packaging-to-return-old-ruter/m-p/4707645#M409979 <P>&nbsp; &nbsp;I upgraded old router to sky max router .Sent the old router + leads back to Sky in the box the new router &nbsp;came in ,with label provided .Got a receipt from post office .Message back from Sky thank you for returning equipment. I have now received &nbsp;a message from Sky We have posted prepaid packaging so that you can return Sky equipment.What do I do</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><BR /><BR /></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 31 Jul 2024 13:44:23 GMT https://helpforum.sky.com/t5/Broadband/Received-packaging-to-return-old-ruter/m-p/4707645#M409979 ellymay122 2024-07-31T13:44:23Z https://helpforum.sky.com/t5/Broadband/Received-packaging-to-return-old-ruter/m-p/4707693#M409992 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2389804">@ellymay122</a>&nbsp; If you have already sent it back and they are not trying to charge you for non-return you have nothing to worry about. Keep hold of the evidence of posting and if you can take a screenshot of it delivered to destination.</P> Wed, 31 Jul 2024 14:50:37 GMT https://helpforum.sky.com/t5/Broadband/Received-packaging-to-return-old-ruter/m-p/4707693#M409992 Highlinder 2024-07-31T14:50:37Z