https://helpforum.sky.com/t5/Broadband/URFIBRE-IP-GEO-LOCATION/m-p/4707685#M409989 <P>Dear Sky Team,</P><P>&nbsp;</P><P>We are experiencing significant connectivity issues affecting a large number of our customers due to Sky not updating our IP addresses in their databases.</P><P>&nbsp;</P><P>We have verified with the largest GeoIP database providers, and all records indicate that our IP ranges are correctly listed as being in the UK.</P><P>&nbsp;</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3034903">@Chloe-W22</a>, I have noticed your involvement in several posts related to GeoLocation issues. Could you please request a NOC engineer to update your database records with the following IP ranges:</P><UL><LI>5.254.1.0/24</LI><LI>185.64.77.0/24</LI></UL><P>Thank you for your prompt attention to this matter.</P><P>Best regards,<BR />Henry D.<BR />CTO, UrFIbre</P> Wed, 31 Jul 2024 14:41:03 GMT HDUrFibre 2024-07-31T14:41:03Z https://helpforum.sky.com/t5/Broadband/URFIBRE-IP-GEO-LOCATION/m-p/4707685#M409989 <P>Dear Sky Team,</P><P>&nbsp;</P><P>We are experiencing significant connectivity issues affecting a large number of our customers due to Sky not updating our IP addresses in their databases.</P><P>&nbsp;</P><P>We have verified with the largest GeoIP database providers, and all records indicate that our IP ranges are correctly listed as being in the UK.</P><P>&nbsp;</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3034903">@Chloe-W22</a>, I have noticed your involvement in several posts related to GeoLocation issues. Could you please request a NOC engineer to update your database records with the following IP ranges:</P><UL><LI>5.254.1.0/24</LI><LI>185.64.77.0/24</LI></UL><P>Thank you for your prompt attention to this matter.</P><P>Best regards,<BR />Henry D.<BR />CTO, UrFIbre</P> Wed, 31 Jul 2024 14:41:03 GMT https://helpforum.sky.com/t5/Broadband/URFIBRE-IP-GEO-LOCATION/m-p/4707685#M409989 HDUrFibre 2024-07-31T14:41:03Z https://helpforum.sky.com/t5/Broadband/URFIBRE-IP-GEO-LOCATION/m-p/4708166#M410111 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 01 Aug 2024 08:47:48 GMT https://helpforum.sky.com/t5/Broadband/URFIBRE-IP-GEO-LOCATION/m-p/4708166#M410111 Mr+Flibbles+86 2024-08-01T08:47:48Z