topic Re: I have no internet in Broadband

I have no internet

Stevie2085 — Tue, 30 Jul 2024 17:59:37 GMT

I have no internet, activation day was today, everything is connected correctly I've triple checked, it's as if the lines dead or not connected??

Re: I have no internet

Highlinder — Tue, 30 Jul 2024 18:22:57 GMT

@Stevie2085 It can take up to midnight for the data to flow. If it is not up and running tonight then come back let us know and we can escalate this to Sky for you,

Re: I have no internet

Stevie2085 — Wed, 31 Jul 2024 11:11:54 GMT

I still have no internet, I received the activation text yesterday at around 3pm, left it till midnight as suggested, but still won't connect to the Internet, it just flashes orange periodically on the router?

Re: I have no internet

Highlinder — Wed, 31 Jul 2024 11:16:42 GMT

@Stevie2085 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: I have no internet

Addie15 — Wed, 31 Jul 2024 13:10:08 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Stevie2085.