https://helpforum.sky.com/t5/Broadband/No-internet-light-in-the-sky-router/m-p/4707482#M409950 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4138732">@Kavassery</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P><P>&nbsp;</P><P>If this comes back green all looking good can you please click on broadband to run an updated test please.</P> Wed, 31 Jul 2024 10:00:38 GMT Highlinder 2024-07-31T10:00:38Z https://helpforum.sky.com/t5/Broadband/No-internet-light-in-the-sky-router/m-p/4707458#M409943 <P>My internet connection was suddenly cut with the internet light not on. Will not come back after reset.</P> Wed, 31 Jul 2024 09:46:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet-light-in-the-sky-router/m-p/4707458#M409943 Kavassery 2024-07-31T09:46:34Z https://helpforum.sky.com/t5/Broadband/No-internet-light-in-the-sky-router/m-p/4707482#M409950 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4138732">@Kavassery</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P><P>&nbsp;</P><P>If this comes back green all looking good can you please click on broadband to run an updated test please.</P> Wed, 31 Jul 2024 10:00:38 GMT https://helpforum.sky.com/t5/Broadband/No-internet-light-in-the-sky-router/m-p/4707482#M409950 Highlinder 2024-07-31T10:00:38Z