https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707386#M409925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4138332">@Razia1</a>&nbsp; Which lights on the router are not on or a different colour.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Wed, 31 Jul 2024 08:41:50 GMT Highlinder 2024-07-31T08:41:50Z https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707367#M409920 <P>I have no internet...hub's WiFi is switched off is the message I get when I check service in my sky app</P><P>&nbsp;</P> Wed, 31 Jul 2024 08:02:36 GMT https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707367#M409920 Razia1 2024-07-31T08:02:36Z https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707379#M409922 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4138332">@Razia1</a>&nbsp; Does give you any information on what the fault is with your broadband and how to get it fixed?</P> Wed, 31 Jul 2024 08:30:57 GMT https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707379#M409922 Highlinder 2024-07-31T08:30:57Z https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707382#M409923 <P>It advised to toggle the band widths but that's not worked either&nbsp;</P> Wed, 31 Jul 2024 08:34:50 GMT https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707382#M409923 Razia1 2024-07-31T08:34:50Z https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707386#M409925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4138332">@Razia1</a>&nbsp; Which lights on the router are not on or a different colour.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Wed, 31 Jul 2024 08:41:50 GMT https://helpforum.sky.com/t5/Broadband/No-wifii/m-p/4707386#M409925 Highlinder 2024-07-31T08:41:50Z