topic Re: Internet down in bishop auckland in Broadband

Internet down in bishop auckland

Alikat17 — Tue, 30 Jul 2024 12:18:14 GMT

My broadband has been down all morning yet when I check it says no issues in my area then why is my router showing all green lights but I've no network

That's been since before 6am this morning now still not up bishop auckland

Re: Internet down in bishop auckland

Highlinder — Tue, 30 Jul 2024 14:06:17 GMT

@Alikat17 Does after running the service checker and comes back as all good and green can you click on broadband to see if it gives you a different outcome please.

Re: Internet down in bishop auckland

Alikat17 — Tue, 30 Jul 2024 16:47:09 GMT

No I did all that turning off and rebooting it still saying the same I'll try again

Re: Internet down in bishop auckland

Highlinder — Tue, 30 Jul 2024 18:26:56 GMT

@Alikat17 Did you run the service checker again and if that was still coming back all okay and good did you run the broadband test by clicking on the broadband button?

Re: Internet down in bishop auckland

Alikat17 — Tue, 30 Jul 2024 18:49:17 GMT

Its come back on yay thank you for your help