topic Re: Sky Broadband WIFI Issues in Broadband

Sky Broadband WIFI Issues

Andrew+Goddard — Tue, 30 Jul 2024 12:03:30 GMT

Ever since I have had Fibre installed and the modem moved, my WIFI has slowly been dropping off, I have a booster that I thought was in a responable position but its a struggle to get anything connected to our wifi that isnt within a couple of meters of the main hub!!

Try as I might I cannot find a telephone number to contact and its got to the point where I feel like I am just living with it and that isnt right!!!

Re: Sky Broadband WIFI Issues

jamesn123 — Tue, 30 Jul 2024 12:15:32 GMT

@Andrew+Goddard

The number is either 150 from your landline or the 03 number at the bottom of https://sky.com/help under the 'Need more help?' banner.

Re: Sky Broadband WIFI Issues

Andrew+Goddard — Tue, 30 Jul 2024 13:28:00 GMT

Thanks James, Ive tried that and it dosnt appear to want to play ball and give me the number.

The 150 number, do you mean from a Sky Mobile?

Re: Sky Broadband WIFI Issues

jamesn123 — Tue, 30 Jul 2024 13:39:30 GMT

@Andrew+Goddard

Sky Landline only I believe