topic Re: Says no issues - nothing will connect in Broadband

Says no issues - nothing will connect

Stephanie94x — Tue, 30 Jul 2024 08:30:08 GMT

Been having issue since last night, box has 3 green dots. Ran the tests on the my sky app and says no issue, all running fine. But no devices will connect to the WiFi: phones, tablets, SKY tv ect all days can't connect. Not the best during the the summer holidays with children!

Re: Says no issues - nothing will connect

jamesn123 — Tue, 30 Jul 2024 11:23:48 GMT

Hi @Stephanie94x

I've escalated your post to Sky, look out for a message on the forum

Re: Says no issues - nothing will connect

Lisa-P1987 — Tue, 30 Jul 2024 11:25:28 GMT

Thanks for escalating this. We’ve sent @Stephanie94x an invite to chat.

Re: Says no issues - nothing will connect

Mr+Flibbles+86 — Thu, 01 Aug 2024 11:36:36 GMT

We are still looking to help you @Stephanie94x . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks