topic Re: Sky Booster in Broadband

Sky Booster

Dinkydora17 — Mon, 22 Jul 2024 19:44:34 GMT

I have a Sky booster which for sometime now is only showing two green lights instead of three. The middle light does not come on ( connection) should I have three green lights? Does it matter? Also my WiFi is so slow today but testing the connection shows everything is OK. What could the cause be, I have done nothing different? Just loading this page took about 5 mins!!

Re: Sky Booster

jamesn123 — Fri, 26 Jul 2024 10:21:46 GMT

@Dinkydora17

Yes the green connection light should be lit. You may need to factory reset the booster and connect it to your hub again

Re: Sky Booster

Dinkydora17 — Sat, 27 Jul 2024 11:35:40 GMT

Thank you. I have tried the reset but still only 2 lights.

I will turn it off and on again and see if that reconnects it. At a loss now 🤷🏼‍♀️

Re: Sky Booster

jamesn123 — Tue, 30 Jul 2024 10:13:58 GMT

@Dinkydora17

It may well be faulty then. I would call Sky.