topic Re: Activating my Sky Broadband in Broadband

Activating my Sky Broadband

Joshua_R — Mon, 29 Jul 2024 08:11:17 GMT

Hello all,

Our Sky Broadband is due to be activated on Monday 12 August, however we will be on holiday and not returning until the evening of Tuesday 13 August. I wondered if it is best to plug in my Sky router before we leave, or wait until we get back?

Does the router have to be plugged in on the activation date in order for it to activate properly?

Thanks in advance.

Joshua

Re: Activating my Sky Broadband

stereohaven — Mon, 29 Jul 2024 08:26:40 GMT

@Joshua_R

Assuming you are moving from one Openreach supplier (like BT) to Sky, then the activation is remote and there is no problem plugging in the router or leaving it unplugged until you return, the line will activate either way.

Re: Activating my Sky Broadband

Joshua_R — Mon, 29 Jul 2024 08:39:24 GMT

We're moving from Vodafone and it's all connected via an Openreach box on our wall, so I think it'll work as you described.

Thank you!

Re: Activating my Sky Broadband

Highlinder — Mon, 29 Jul 2024 08:41:42 GMT

@Joshua_R All you should have to do is wait for your previous ISPs router to disconnect and then switch it off and then connect the Sky router and let it update, this can take time.