https://helpforum.sky.com/t5/Broadband/Wi-Fi-issue/m-p/4705127#M409228 <P>Hi my internet light on my hub is off, everything is connected and I have tried resetting it&nbsp;</P> Mon, 29 Jul 2024 08:06:08 GMT LaurenE+T 2024-07-29T08:06:08Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-issue/m-p/4705127#M409228 <P>Hi my internet light on my hub is off, everything is connected and I have tried resetting it&nbsp;</P> Mon, 29 Jul 2024 08:06:08 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-issue/m-p/4705127#M409228 LaurenE+T 2024-07-29T08:06:08Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-issue/m-p/4705161#M409242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3735411">@LaurenE+T</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P><P>&nbsp;</P><P>When the service check completes and if it comes back with all looks good can you click on the broadband tab to get a more up to date test done on your broadband to see if it will let you book an engineer or give you further information why your broadband is not working.</P> Mon, 29 Jul 2024 08:39:01 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-issue/m-p/4705161#M409242 Highlinder 2024-07-29T08:39:01Z