topic I need a full fibre hub in Broadband

I need a full fibre hub

Tpbel — Fri, 26 Jul 2024 12:55:26 GMT

We need a full fibre compatible hub. How do I get one?

I need to talk to someone in sky, is there a human number?

Tpbel — Fri, 26 Jul 2024 13:01:34 GMT

Telephone number for sky?

Re: I need a full fibre hub

TimmyBGood — Fri, 26 Jul 2024 13:01:49 GMT

@Tpbel

You should be automatically allocated one on ordering a service delivered over FTTP.

Re: I need to talk to someone in sky, is there a human number?

Daniel0210 — Fri, 26 Jul 2024 13:04:44 GMT

@Tpbel
You can call Sky free by dialling 150 from your Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: I need a full fibre hub

TimmyBGood — Fri, 26 Jul 2024 13:16:04 GMT

@Tpbel

There should be no need to proactively contact the ISP: what are the particular circumstances?