https://helpforum.sky.com/t5/Broadband/Can-t-watch-TV-or-use-Internet/m-p/4702424#M408510 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4134196">@Alison891</a>&nbsp; Could you follow the link below picking the router you have been given by Sky and follow what colour the lights are and if it gives you direction for the best help to resolve this issue.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Thu, 25 Jul 2024 20:08:15 GMT Highlinder 2024-07-25T20:08:15Z https://helpforum.sky.com/t5/Broadband/Can-t-watch-TV-or-use-Internet/m-p/4702405#M408504 Can't watch TV or use Internet as WiFi is down. Thu, 25 Jul 2024 19:48:08 GMT https://helpforum.sky.com/t5/Broadband/Can-t-watch-TV-or-use-Internet/m-p/4702405#M408504 Alison891 2024-07-25T19:48:08Z https://helpforum.sky.com/t5/Broadband/Can-t-watch-TV-or-use-Internet/m-p/4702424#M408510 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4134196">@Alison891</a>&nbsp; Could you follow the link below picking the router you have been given by Sky and follow what colour the lights are and if it gives you direction for the best help to resolve this issue.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Thu, 25 Jul 2024 20:08:15 GMT https://helpforum.sky.com/t5/Broadband/Can-t-watch-TV-or-use-Internet/m-p/4702424#M408510 Highlinder 2024-07-25T20:08:15Z