topic Re: My internet box keeps going off and the lights are green orange green orange in Broadband https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4702303#M408453 <P>Still waiting for someone at Sky to answer my call. All day issues with broadband. I get told it's a home setup issue.&nbsp;</P> Thu, 25 Jul 2024 18:03:13 GMT Bamra2 2024-07-25T18:03:13Z My internet box keeps going off and the lights are green orange green orange https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4701897#M408365 The Internet keeps going on and off. I have turned the box off at the switch and turned back on but still doing the same. Thu, 25 Jul 2024 09:42:57 GMT https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4701897#M408365 ZoeTaylor 2024-07-25T09:42:57Z Re: My internet box keeps going off and the lights are green orange green orange https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4701902#M408366 Hello I have no Internet which then means no tv. Thu, 25 Jul 2024 09:46:52 GMT https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4701902#M408366 ZoeTaylor 2024-07-25T09:46:52Z Re: My internet box keeps going off and the lights are green orange green orange https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4702256#M408438 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4133537">@ZoeTaylor</a>&nbsp; &amp; <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4133537">@ZoeTaylor</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /></P><P>&nbsp;</P><P>Can you upon landing on the service checker page please click on broadband to give you a more up to date reading of your broadband and see if this offers you any help.</P> Thu, 25 Jul 2024 16:56:50 GMT https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4702256#M408438 Highlinder 2024-07-25T16:56:50Z Re: My internet box keeps going off and the lights are green orange green orange https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4702303#M408453 <P>Still waiting for someone at Sky to answer my call. All day issues with broadband. I get told it's a home setup issue.&nbsp;</P> Thu, 25 Jul 2024 18:03:13 GMT https://helpforum.sky.com/t5/Broadband/My-internet-box-keeps-going-off-and-the-lights-are-green-orange-green-orange/m-p/4702303#M408453 Bamra2 2024-07-25T18:03:13Z