topic Re: Gigabit - no parental controls in Broadband

Gigabit - no parental controls

Farrars — Thu, 25 Jul 2024 12:36:47 GMT

Please can someone help me, I have just moved to SKY for broadband and there isn't any parental controls available for it. Can anyone recommend a work around before I cancel the service and go back to BT. I don't mind buying a new router if it gives me a good service. I've already got a NETGEAR GS308, plugged into it for my wired network, so if there's anything that can control at device level that would be perfect.

Re: Gigabit - no parental controls

SKY1992bf — Thu, 25 Jul 2024 12:39:23 GMT

@Farrars See if the link below helps

https://www.sky.com/help/articles/sky-broadband-shield-start

Re: Gigabit - no parental controls

Farrars — Thu, 25 Jul 2024 12:48:03 GMT

Thank you, I can't see how this would allow me to turn off the wifi/internet to individual devices. could be missing it though 🤷‍♀️

Re: Gigabit - no parental controls

SKY1992bf — Thu, 25 Jul 2024 12:56:05 GMT

@Farrars I believe this link is what you are after but you need sky Wi-Fi max to use it

https://www.sky.com/help/articles/sky-wifi-max-parental-controls

Re: Gigabit - no parental controls

Farrars — Thu, 25 Jul 2024 13:07:37 GMT

@SKY1992bf They don't offer sky max with the fibre broadband 🤦‍♀️ it's so frustrating. I wonder if I need a 3rd party router. Or

just give it all up and go back to BT ☹️☹️

Re: Gigabit - no parental controls

TimmyBGood — Thu, 25 Jul 2024 13:59:12 GMT

@Farrars

Parental Controls are built into the white Max Hub, but only activated with the WiFi Max subscription supplement.

Re: Gigabit - no parental controls

TimmyBGood — Thu, 25 Jul 2024 14:05:31 GMT

@Farrars wrote:

They don't offer sky max with the fibre broadband

The Max Hub is the default hardware for all Ultrafast FTTP, but Sky won't offer the WiFi Max add-on at addresses with more than one Q Mini box or Q wireless booster.