topic Re: Poor Wifi Signal in Broadband

Poor Wifi Signal

MWJN — Thu, 25 Jul 2024 10:19:12 GMT

Recently had Sky Ultrafast installed in June 2024

Speeds stable at 151Mbps

However, the Wifi is poor, getting drop outs on Laptops/Xboxes & seems that the quality of reception is Very Good on the Testing

Done the Checks all stating its fine

Got a SKY Q Main Box & SKY Q Mini connected

Any options for Wi-Fi Boosters or a better SKY Hub

Many thaks

Re: Poor Wifi Signal

TimmyBGood — Thu, 25 Jul 2024 10:47:06 GMT

@MWJN wrote:

Any options for Wi-Fi Boosters

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

Re: Poor Wifi Signal

TimmyBGood — Thu, 25 Jul 2024 10:54:26 GMT

@MWJN wrote:

or a better SKY Hub

If you have the white Max Hub, that's the most recent model. Whether it's 'better' than the previous one is currently something of a moot point.

Re: Poor Wifi Signal

MWJN — Thu, 25 Jul 2024 11:01:33 GMT

@TimmyBGood Its just the Black SR203 Router