topic Re: Wifi not working in Broadband

Wifi not working

Loren4 — Mon, 22 Jul 2024 15:31:48 GMT

Online checks saying theres a issue woth wifi

Re: Wifi not working

Highlinder — Mon, 22 Jul 2024 15:57:24 GMT

@Loren4 What directions does it give you to fix those issues for you?

Re: Wifi not working

Loren4 — Mon, 22 Jul 2024 15:58:33 GMT

It checks the broadband which is fine.
no internet connection

Re: Wifi not working

Highlinder — Mon, 22 Jul 2024 16:00:13 GMT

@Loren4 What lights are showing on the router and colour.

Re: Wifi not working

Loren4 — Mon, 22 Jul 2024 16:01:29 GMT

Re: Wifi not working

Highlinder — Mon, 22 Jul 2024 17:00:31 GMT

@Loren4 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi not working

Addie15 — Tue, 23 Jul 2024 08:55:21 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Loren4.

Re: Wifi not working

Mr+Flibbles+86 — Thu, 25 Jul 2024 08:59:26 GMT

We are still looking to help you @Loren4 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks