topic Re: Openreach possible scam email in Broadband

Openreach possible scam email

rockape338 — Wed, 24 Jul 2024 17:58:24 GMT

anyone had one of these? I'm due to have fibre broadband activated by open reach soon so first thoughts it could have been real as it also says it will be forwarded to my wife's email once completed and it states her correct address. Just seems a bit clunky to come fro openreach rather than Sky

thanks in advance

Dave.

Re: Openreach possible scam email

TimmyBGood — Wed, 24 Jul 2024 23:05:53 GMT

@rockape338

It could be legit

I think PTW would be Permission To Work, and OGEA is Openreach Generic Ethernet Access: both might well be relevant in this context.

Putting the address into the BT Wholesale Availability Checker may give a clue as to whether such paperwork is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

Re: Openreach possible scam email

rockape338 — Thu, 25 Jul 2024 06:40:16 GMT

@TimmyBGood

Thanks for the assist. Had a look, think it means it's already good to go

IMG_1736.png

Re: Openreach possible scam email

TimmyBGood — Thu, 25 Jul 2024 06:49:25 GMT

@rockape338

What do the first couple of lines of text below the table of speeds say?

KCI2 assure is a two stage installation and follows from a survey return that highlights potential issues.

Re: Openreach possible scam email

rockape338 — Thu, 25 Jul 2024 06:52:37 GMT

IMG_1737.png

Re: Openreach possible scam email

TimmyBGood — Thu, 25 Jul 2024 08:14:42 GMT

@rockape338

'pre built to curtilage soft' means there's Openreach duct as far as the edge of the building plot, but they'd need to dig beyond there (through soil rather than asphalt or paving)

If the email is legitimate then I'd think it's requesting permission for that to take place.