topic Re: Garbage and lies broadband in Broadband

Garbage and lies broadband

Lee9876 — Tue, 23 Jul 2024 22:06:15 GMT

My broadband has been dropping daily for weeks. Sky acknowledges this then pronises an engineer. I wait in all day only to get a text saying richard has fixed it remotely. NO HE HAS NOT!!! Luckily im out of contract so by by Sky and your terrible service that costs over £150 a month

Re: Garbage and lies broadband

Chrisee — Wed, 24 Jul 2024 05:08:13 GMT

@Lee9876 I am escalating your pist to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

It is not uncommon for engineers to not fix a fault on the first attempt. Often faults are intermittent so difficult to diagnose. If youbdo decide to switch remember if the issue is a line fault as yours appears to be thecfaultvwill move with you to any new isp using tgecsame Openreach line so only switch to one using a different network lije Virgin Media.

Re: Garbage and lies broadband

Addie15 — Wed, 24 Jul 2024 07:44:02 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Lee9876.