https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4700037#M407943 Like other reports here since yesterday the internet has become slow or not connecting. The router is showing four green lights as is the box it is connected to. Having to use 4g which is poor in my location. The broadband checker indicates there is no problem which there is and that I am connected however various apps say internet not connected. So Sky read these comments and get this sorted. Tue, 23 Jul 2024 09:57:35 GMT DEREK100 2024-07-23T09:57:35Z https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4700037#M407943 Like other reports here since yesterday the internet has become slow or not connecting. The router is showing four green lights as is the box it is connected to. Having to use 4g which is poor in my location. The broadband checker indicates there is no problem which there is and that I am connected however various apps say internet not connected. So Sky read these comments and get this sorted. Tue, 23 Jul 2024 09:57:35 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4700037#M407943 DEREK100 2024-07-23T09:57:35Z https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4700121#M407967 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/166007">@DEREK100</a>&nbsp;if powering down your hub for 60 minutes doesnt clear the fault call Sky.</P> Tue, 23 Jul 2024 11:15:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4700121#M407967 Chrisee 2024-07-23T11:15:07Z https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4702298#M408450 <P>Unfortunately this did not resolve the problems.</P> Thu, 25 Jul 2024 17:59:47 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issus/m-p/4702298#M408450 DEREK100 2024-07-25T17:59:47Z