topic Re: Connection breaks in Broadband

Connection breaks

Andre5 — Mon, 22 Jul 2024 14:56:48 GMT

Connection breaks and the internet light goes off and takes one minute to reconnect. https://photos.app.goo.gl/4BxGZNzYcDFMjPP58

https://photos.app.goo.gl/nqKhT2Mwgc7N2CLA9

Re: Connection breaks

Addie15 — Tue, 23 Jul 2024 07:57:15 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Connection breaks

Mr+Flibbles+86 — Thu, 25 Jul 2024 08:58:57 GMT

We are still looking to help you @Andre5 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks