https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/4699036#M407737 <P>Almost daily my internet connection is dropping, I work from home and your website assured me when we switched to sky that we would get a good enough connection to do so but this is not the service we are receiving. I constantly have an orange light on as the last of the lights on the box which is causing me to need to reboot. My work is confidential and I have to constantly reconnect to my VPN due to the internet connection issues which is time consuming as it has staged to ensure security.&nbsp;<BR /><BR /></P><P>today the internet is so poor that I have had to travel into the office which I am not pleased about as I am a hybrid worker with set days.&nbsp;<BR /><BR /></P><P>can someone please contact us to know why we are having constant issues?</P><P>&nbsp;</P><P>we have also found the sky puck to be extremely slow I cannot even flick between channels and I can only think that this is down to our poor internet as that's how it is powered.&nbsp;<BR /><BR /></P><P>thanks&nbsp;</P> Mon, 22 Jul 2024 08:58:34 GMT Jordan2405 2024-07-22T08:58:34Z https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/4699036#M407737 <P>Almost daily my internet connection is dropping, I work from home and your website assured me when we switched to sky that we would get a good enough connection to do so but this is not the service we are receiving. I constantly have an orange light on as the last of the lights on the box which is causing me to need to reboot. My work is confidential and I have to constantly reconnect to my VPN due to the internet connection issues which is time consuming as it has staged to ensure security.&nbsp;<BR /><BR /></P><P>today the internet is so poor that I have had to travel into the office which I am not pleased about as I am a hybrid worker with set days.&nbsp;<BR /><BR /></P><P>can someone please contact us to know why we are having constant issues?</P><P>&nbsp;</P><P>we have also found the sky puck to be extremely slow I cannot even flick between channels and I can only think that this is down to our poor internet as that's how it is powered.&nbsp;<BR /><BR /></P><P>thanks&nbsp;</P> Mon, 22 Jul 2024 08:58:34 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/4699036#M407737 Jordan2405 2024-07-22T08:58:34Z https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/4702820#M408665 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4129903">@Jordan2405</a>&nbsp;</P> <P>If you are getting an orange light this suggests there is a problem with the line itself. Have you tried running the line test in the My Sky app?</P> Fri, 26 Jul 2024 10:15:37 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/4702820#M408665 jamesn123 2024-07-26T10:15:37Z