topic Re: Wifi getting slower in Broadband

Wifi getting slower

IdaH — Sun, 21 Jul 2024 09:18:56 GMT

I have fibre and normally fast.com shows between 900mg-1g but the last couple of days its only been showing 340mg. I havent made any changes to anything, it seems like the speed has just dropped. Did the tests in the Sky app and they say that everythings good. Anyone experienced anything similar and know what might cause it?

Re: Wifi getting slower

JPR007 — Sun, 21 Jul 2024 12:28:15 GMT

@IdaH What device are you testing on and how is it connected?

Re: Wifi getting slower

IdaH — Sun, 21 Jul 2024 13:29:53 GMT

On phones, connected via Wi-Fi, been the same since we got it.

Re: Wifi getting slower

TimmyBGood — Sun, 21 Jul 2024 13:55:24 GMT

@IdaH wrote:

Anyone experienced anything similar and know what might cause it?

WiFi is an inherently unstable medium: both the wireless signal from your own Hub and any neighbouring routers or access points can change over time (particularly as they automatically shift band to avoid congestion), as well as potentially being affected by electrical devices in your own and other properties.

If possible it's important to try and test speed over an ethernet device with a gigabit chipset: that's the only way to confirm that Hub speed is still being delivered.

Re: Wifi getting slower

Courtney24 — Wed, 20 Aug 2025 19:35:24 GMT

I am having a very similar problem with my Sky wifi. I have Sky Fibre and Sky's web site speed test shows my download speed is fine. However it can take two to three seconds to load a web page on our new, very fast laptops via our Sky wifi. It has been like this for the last couple of months. Our Sky Wifi was much faster than this before we upgraded to Sky Fibre broadband. The Sky wifi router is about 10 feet away from my laptop. I also have a Sky wifi booster. I have followed Sky's online advice about checking and re-booting our Sky router, but the problems persists. Any suggested ways of improving my Sky wifi speed would be helpful.

Re: Wifi getting slower

JimM1 — Wed, 20 Aug 2025 19:47:39 GMT

@Courtney24 What sky hub are you using on the FF connection also the sky booster that you have connected, see the link's below!.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with