https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/4697673#M407414 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4128459">@LouiseT74</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 20 Jul 2024 14:10:27 GMT Highlinder 2024-07-20T14:10:27Z https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/4697630#M407401 <P>I have an unsuccessful connection. Have tried many time to restart it. I have unplugged everything many times. Still no connection&nbsp;</P> Sat, 20 Jul 2024 13:41:47 GMT https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/4697630#M407401 LouiseT74 2024-07-20T13:41:47Z https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/4697673#M407414 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4128459">@LouiseT74</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 20 Jul 2024 14:10:27 GMT https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/4697673#M407414 Highlinder 2024-07-20T14:10:27Z