https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697672#M407413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3093552">@SeaState</a>&nbsp; Have you tried to re-boot the router to see if this helps at all with all green lights?</P> Sat, 20 Jul 2024 14:09:50 GMT Highlinder 2024-07-20T14:09:50Z https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697645#M407408 <P>All the tests come back positive, all the lights are green on the router, yet there is still no Internet connection.</P> Sat, 20 Jul 2024 13:49:14 GMT https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697645#M407408 SeaState 2024-07-20T13:49:14Z https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697672#M407413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3093552">@SeaState</a>&nbsp; Have you tried to re-boot the router to see if this helps at all with all green lights?</P> Sat, 20 Jul 2024 14:09:50 GMT https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697672#M407413 Highlinder 2024-07-20T14:09:50Z https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697697#M407420 <P>As mentioned, I've been through all the troubleshooting steps multiple times, which includes rebooting the router</P> Sat, 20 Jul 2024 14:31:09 GMT https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697697#M407420 SeaState 2024-07-20T14:31:09Z https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697715#M407428 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3093552">@SeaState</a>&nbsp; I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.<BR /><BR /></P><P>More information about this process can be found in the link below.</P><P><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_self">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Sat, 20 Jul 2024 14:51:04 GMT https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697715#M407428 Highlinder 2024-07-20T14:51:04Z https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697775#M407441 <P>Thanks for escalating this. We’ve sent SeaState an invite to chat.</P> Sat, 20 Jul 2024 15:49:55 GMT https://helpforum.sky.com/t5/Broadband/No-internet-Connection/m-p/4697775#M407441 Greenfingers001 2024-07-20T15:49:55Z