topic Re: Internet stopped working but no issues found in Broadband

Internet stopped working but no issues found

Codie1508 — Thu, 18 Jul 2024 23:13:33 GMT

Wifi has just cut off for no apparent reason. Ran connection and WiFi test on mysky app and saying its all good and no issues detected yet there clearly is as I now have no internet. Can anyone help? Thanks

Re: Internet stopped working but no issues found

Dani1812 — Thu, 18 Jul 2024 23:23:07 GMT

mine is the same.

Re: Internet stopped working but no issues found

Stobz — Thu, 18 Jul 2024 23:29:45 GMT

I have exactly same problem.
service checker says everything is fine but no WiFi service

Re: Internet stopped working but no issues found

Citizensk — Thu, 18 Jul 2024 23:31:10 GMT

Mine went off 20 minutes ago and the sky test also shows everything is fine, however I've just seen they're doing works in SE London tonight so that's most likely the cause. I'm located in Orpington.

Re: Internet stopped working but no issues found

Dani1812 — Thu, 18 Jul 2024 23:32:50 GMT

i'm in scotland, i have no idea why mines isn't.

Re: Internet stopped working but no issues found

SElay — Thu, 18 Jul 2024 23:39:39 GMT

Same issue at Orpington, SE London. Lost Internet 30mins ago.

Re: Internet stopped working but no issues found

HilaryI93 — Thu, 18 Jul 2024 23:40:10 GMT

Mine is the same. I'm located in Orpington, it's showing no issues but can't seem to reconnect it!

Re: Internet stopped working but no issues found

HilaryI93 — Thu, 18 Jul 2024 23:40:57 GMT

Ahh this is helpful. I'm also in Orpington so that must be what it is.

Re: Internet stopped working but no issues found

EmeraldGreen1 — Thu, 18 Jul 2024 23:42:07 GMT

Same here, two orange lights and two green

no internet yet no issues found

Re: Internet stopped working but no issues found

EmeraldGreen1 — Thu, 18 Jul 2024 23:46:04 GMT

Im also orpington

Re: Internet stopped working but no issues found

Dan125 — Thu, 18 Jul 2024 23:54:32 GMT

I'm in Biggin Hill same here as well, just as I was working late to try and finish of some important work.

Re: Internet stopped working but no issues found

Shellzster — Fri, 19 Jul 2024 00:14:11 GMT

Same in Dorset

Re: Internet stopped working but no issues found

AnneOp — Fri, 19 Jul 2024 04:55:35 GMT

Mine is the same every day between 2am and 6am no WiFi - I have a Three mobile wifi device at a neighbours next door and this works fine. No outages at night.

I suspect Sky are using our bandwidth for backups or something during these hours as they think we are sleeping.