https://helpforum.sky.com/t5/Broadband/Have-done-everything-possible-to-connect-the-hub-to-tv-but-sadly-still-says-no-Internet-connection/m-p/4695127#M406815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4126089">@Paul348</a>&nbsp;when you take a phonecorcanither devicecalready connected near to where the TV is does thst show a reasonable signal level say 3 bars? If not you are going to need a booster or similar. Assuming it is not just poor signal some TVs can be difficult to network but there are a couple if tips</P> <P>&nbsp;</P> <UL> <LI>unplug tge power to the TV until the piwer led goes out the reconnect it which should forcexa reboot which can clear faults where it wontvaccept a new wifi password</LI> <LI>if you have the white Sky Max hub go into the hub's settings in the My Sky app and go into Sdvancdd Settings/WiFi security and changecthe setting from WPA3T to WPA2 as some TVs partucukarly those from Samsung dont lije the new higher security level. Although nit ideal the ridk if being hacked in minimal.</LI> </UL> <P>If either of those dont work oistcagain with details of what Sky hub you have, the make and model of the TV and what wrror message you are seeing&nbsp;</P> Thu, 18 Jul 2024 05:57:54 GMT Chrisee 2024-07-18T05:57:54Z https://helpforum.sky.com/t5/Broadband/Have-done-everything-possible-to-connect-the-hub-to-tv-but-sadly-still-says-no-Internet-connection/m-p/4695012#M406776 <P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</P><P>&nbsp; &nbsp; &nbsp;</P> Wed, 17 Jul 2024 20:13:42 GMT https://helpforum.sky.com/t5/Broadband/Have-done-everything-possible-to-connect-the-hub-to-tv-but-sadly-still-says-no-Internet-connection/m-p/4695012#M406776 Paul348 2024-07-17T20:13:42Z https://helpforum.sky.com/t5/Broadband/Have-done-everything-possible-to-connect-the-hub-to-tv-but-sadly-still-says-no-Internet-connection/m-p/4695127#M406815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4126089">@Paul348</a>&nbsp;when you take a phonecorcanither devicecalready connected near to where the TV is does thst show a reasonable signal level say 3 bars? If not you are going to need a booster or similar. Assuming it is not just poor signal some TVs can be difficult to network but there are a couple if tips</P> <P>&nbsp;</P> <UL> <LI>unplug tge power to the TV until the piwer led goes out the reconnect it which should forcexa reboot which can clear faults where it wontvaccept a new wifi password</LI> <LI>if you have the white Sky Max hub go into the hub's settings in the My Sky app and go into Sdvancdd Settings/WiFi security and changecthe setting from WPA3T to WPA2 as some TVs partucukarly those from Samsung dont lije the new higher security level. Although nit ideal the ridk if being hacked in minimal.</LI> </UL> <P>If either of those dont work oistcagain with details of what Sky hub you have, the make and model of the TV and what wrror message you are seeing&nbsp;</P> Thu, 18 Jul 2024 05:57:54 GMT https://helpforum.sky.com/t5/Broadband/Have-done-everything-possible-to-connect-the-hub-to-tv-but-sadly-still-says-no-Internet-connection/m-p/4695127#M406815 Chrisee 2024-07-18T05:57:54Z