topic Internet connection dropped, Internet light flashing on router in Broadband

Internet connection dropped, Internet light flashing on router

MickNortonSheff — Wed, 17 Jul 2024 20:50:11 GMT

Have tested connections and tested WiFi etc on sky app which says everything's OK but router lights say otherwise and no broadband connection available on pc and TV box

Re: Internet connection dropped, Internet light flashing on router

Highlinder — Wed, 17 Jul 2024 21:06:42 GMT

@MickNortonSheff Follow the link below on the router you have to what the lights are doing to trouble shoot the issue and if it gives you no resolution come back and let us know.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Re: Internet connection dropped, Internet light flashing on router

Chrisee — Thu, 18 Jul 2024 05:38:24 GMT

@MickNortonSheff if your connection is still down this morning and the test in MY Sky is still not showing any information when you click to run the test again then give Sky a call when their lines open.