https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4694680#M406725 <P>Thanks for your suggestion. I was reluctant to interfere with my i-Cloud settings or Sky Shield, so took my iPhone along to the local John Lewis shop's technical help office. They suggested, and did then and there, the apparently simpler method of deleting my BBC App, then downloading a new version from the App Store. Hey presto, that worked out fine! Might be worth noting for future inquiries..&nbsp;</P> Wed, 17 Jul 2024 13:38:41 GMT DerekLeonard 2024-07-17T13:38:41Z https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4692703#M406251 <P>This error message has recently started to appear on iPhones we are using with Sky WiFi and trying to use BBC videos in the BBC App. &nbsp;Means we cannot use the videos. How do we corrct this?</P> Mon, 15 Jul 2024 11:01:36 GMT https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4692703#M406251 DerekLeonard 2024-07-15T11:01:36Z https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4693072#M406351 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4123602">@DerekLeonard</a>&nbsp;</P> <P>Try disabling iCloud relay &amp; Sky Shield.</P> Mon, 15 Jul 2024 17:03:39 GMT https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4693072#M406351 jamesn123 2024-07-15T17:03:39Z https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4694680#M406725 <P>Thanks for your suggestion. I was reluctant to interfere with my i-Cloud settings or Sky Shield, so took my iPhone along to the local John Lewis shop's technical help office. They suggested, and did then and there, the apparently simpler method of deleting my BBC App, then downloading a new version from the App Store. Hey presto, that worked out fine! Might be worth noting for future inquiries..&nbsp;</P> Wed, 17 Jul 2024 13:38:41 GMT https://helpforum.sky.com/t5/Broadband/Network-error-ABLInteractor-DecodingError-error-0/m-p/4694680#M406725 DerekLeonard 2024-07-17T13:38:41Z