https://helpforum.sky.com/t5/Broadband/Sky-engineer-didn-t-arrive/m-p/4694581#M406709 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4125573">@Jane117</a>&nbsp;</P> <P>Most likely scenario is he/she has been delayed at a previous job so I'd hold fire on calling Sky as the Customer Service agent won't know any update yet. If it's an Openreach engineer OR normally update the ISP's overnight.&nbsp;</P> Wed, 17 Jul 2024 11:32:19 GMT Daniel0210 2024-07-17T11:32:19Z https://helpforum.sky.com/t5/Broadband/Sky-engineer-didn-t-arrive/m-p/4694575#M406705 <P>We need a broadband extender to get full coverage in the house and were advised a sky engineer had to visit to supply. The visit was booked for between 10-12 today but they haven't arrived.</P><P>&nbsp;</P> Wed, 17 Jul 2024 11:18:40 GMT https://helpforum.sky.com/t5/Broadband/Sky-engineer-didn-t-arrive/m-p/4694575#M406705 Jane117 2024-07-17T11:18:40Z https://helpforum.sky.com/t5/Broadband/Sky-engineer-didn-t-arrive/m-p/4694581#M406709 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4125573">@Jane117</a>&nbsp;</P> <P>Most likely scenario is he/she has been delayed at a previous job so I'd hold fire on calling Sky as the Customer Service agent won't know any update yet. If it's an Openreach engineer OR normally update the ISP's overnight.&nbsp;</P> Wed, 17 Jul 2024 11:32:19 GMT https://helpforum.sky.com/t5/Broadband/Sky-engineer-didn-t-arrive/m-p/4694581#M406709 Daniel0210 2024-07-17T11:32:19Z