https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/4694579#M406708 <P>I had my new ultra fast broadband fitted yesterday but it does not reach upstairs. There is no WiFi upstairs.&nbsp;</P> Wed, 17 Jul 2024 11:29:46 GMT Lornaj84 2024-07-17T11:29:46Z https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/4694579#M406708 <P>I had my new ultra fast broadband fitted yesterday but it does not reach upstairs. There is no WiFi upstairs.&nbsp;</P> Wed, 17 Jul 2024 11:29:46 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/4694579#M406708 Lornaj84 2024-07-17T11:29:46Z https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/4694602#M406711 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4118869">@Lornaj84</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky loans wireless booster hardware free under the terms of the '<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank" rel="noopener">WiFi Guarantee</A>' element of '<A href="https://www.sky.com/help/articles/broadband-boost" target="_blank" rel="noopener">Broadband Boost</A>' and the '<A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Enhanced Wall to Wall WiFi Guarantee</A>' part of the '<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank" rel="noopener">WiFi Max</A>' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.</P> <P>&nbsp;<BR />Confusingly the '<A href="https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Wall to Wall WiFi Guarantee</A>' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.</P> Wed, 17 Jul 2024 11:57:37 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/4694602#M406711 TimmyBGood 2024-07-17T11:57:37Z