https://helpforum.sky.com/t5/Broadband/Intermittent-Broadband-issues/m-p/4694476#M406687 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4010194">@BramJohnston</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />&nbsp;</P> Wed, 17 Jul 2024 09:30:04 GMT Tom-W19 2024-07-17T09:30:04Z https://helpforum.sky.com/t5/Broadband/Intermittent-Broadband-issues/m-p/4694041#M406594 <P>I'm having issues every other day with my broadband. It will completely drop and no pages will load, despite all lights on the router being green and the app saying service is fine.</P><P>Ive done a reset as suggested before and reset the main terminal as suggested.</P><P>seen other posts saying to share router stats so I've included this.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3233.jpeg" style="width: 843px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101788iE0FEE9CFD26BD756/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3233.jpeg" alt="IMG_3233.jpeg" /></span></P><P> </P> Tue, 16 Jul 2024 18:07:03 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-Broadband-issues/m-p/4694041#M406594 BramJohnston 2024-07-16T18:07:03Z https://helpforum.sky.com/t5/Broadband/Intermittent-Broadband-issues/m-p/4694476#M406687 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4010194">@BramJohnston</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />&nbsp;</P> Wed, 17 Jul 2024 09:30:04 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-Broadband-issues/m-p/4694476#M406687 Tom-W19 2024-07-17T09:30:04Z