https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694256#M406629 <P>I'm having same every few it drops but lights stay green</P> Tue, 16 Jul 2024 22:30:43 GMT Nivstet 2024-07-16T22:30:43Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694254#M406628 <P>All devices are buffering every few hours. Devices say no internet. My router has been replaced, as this was deemed as the issue by an advisor because the tests on the line were fine, but this has made no difference. When the connection drops , wifi symbol remains and all lights on the router are green. All software is up to date ...any idea what's going on? Thanks ☺️&nbsp;</P> Tue, 16 Jul 2024 22:23:08 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694254#M406628 Sharni2701 2024-07-16T22:23:08Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694256#M406629 <P>I'm having same every few it drops but lights stay green</P> Tue, 16 Jul 2024 22:30:43 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694256#M406629 Nivstet 2024-07-16T22:30:43Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694259#M406630 <P>I'm having the same issue.&nbsp;</P> Tue, 16 Jul 2024 23:11:01 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694259#M406630 Anonymous 2024-07-16T23:11:01Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694282#M406639 <P>It's crazy isn't it!!! I'm trying&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3810725">@Sky</a> again this morning. Wjat was the last thing they told you?&nbsp;<BR />Any Sky Advisors check these discussions??&nbsp;</P> Wed, 17 Jul 2024 05:44:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694282#M406639 Sharni2701 2024-07-17T05:44:37Z https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694303#M406651 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4119689">@Sharni2701</a>&nbsp;Sky staff do monitor the forums but you have to rdmeber if only 0.1% of their 6 million customers have an issue that is 6,000 unhappy punters. Line issues have different causes and given many people are connected by using copper cables thst can be decades old the odd fault is inevitable.</P> <P>&nbsp;</P> <P>Precisly what is causing your issue is unclear but assuming the online test in the My Sky app is not offering to book an engineer to check your line then post your Sky hub's connection stats and firum members can perhaps advise you on what to do see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Wed, 17 Jul 2024 06:19:59 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropping-out-every-few-hours-for-weeks/m-p/4694303#M406651 Chrisee 2024-07-17T06:19:59Z