topic Re: New Fiber Line in Broadband

New Fiber Line

Valentin47300 — Tue, 16 Jul 2024 16:21:14 GMT

Hello, I received a email from my landlord saying that a company will come to put a new fiber line on the building, my question is what I'll have to do to get connected to the new line ? Do a technician from Sky have to come ? Can I be connected without leaving sky ?

Thank you very much.

Re: New Fiber Line

cookiemonsteruk — Tue, 16 Jul 2024 16:28:14 GMT

@Valentin47300

Do you live in a flat etc?

Are you with sky already?

Could you enter your full address in the checker below and post the table and notes after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: New Fiber Line

Valentin47300 — Tue, 16 Jul 2024 16:33:09 GMT

Thank you for your reply, yes I live in the flat and yes I'm already customer with Sky.

Re: New Fiber Line

cookiemonsteruk — Tue, 16 Jul 2024 16:39:02 GMT

@Valentin47300

What speed are you getting at the minute. Your fastest speed is 80Mbps fttc and full fibre doesn't seem to be available. Check with the landlord to see if it is openreach that they are using

Re: New Fiber Line

Valentin47300 — Tue, 16 Jul 2024 16:42:22 GMT

At the moment I'm at 135mbps ( always been like that, it's the maximum I can get ) but today my landlord put that message on the building

Re: New Fiber Line

cookiemonsteruk — Tue, 16 Jul 2024 16:54:04 GMT

@Valentin47300

Looks like you are on a g.fast connection which sky only offer 150Mbps . Looks like g.network are a alt-net operating from london using their own network. Still contact your landlord it might be they want to have a full fibre connection in your building and whether it prevents your using openreach and their isp's

Re: New Fiber Line

Valentin47300 — Tue, 16 Jul 2024 16:56:13 GMT

Okay thank you very much 😊

Re: New Fiber Line

cookiemonsteruk — Tue, 16 Jul 2024 16:58:11 GMT

@Valentin47300

Get back to us when it happens. Will be interesting to find out what happens.